Error Code 224003 is one of the most common errors that arrive on a computer. Most of the time, this error occurs when users play videos in browsers, particularly Chrome. Whenever the user tries to watch the videos on Chrome, they encounter the 224003 Error Code. If you want to know how to fix Error Code 224003, then this is a special guide for it.

how to fix error code 224003
  1. Part 1: Overview of Error Code 224003
  2. Part 2: How to Fix Video File Error Code 224003?
  3. Bonus Tip: How to Recover Corrupted/Damaged Video on Windows & Mac?HOT
  4. Part 4: How to Avoid Video File Can't Play Error Code 224003?

Part 1: Overview of Error Code 224003

What Does Error Code 224003 Means?

The error code 224003 is one of the common issues that users face while playing a video on browsers like Chrome, Firefox, and Safari. The video in this case doesn't load at all and shows the following error code.

Common Causes of Error Code 224003

There are many causes for it. Some of the main causes are:

  • It may be the cause of connectivity issues on your system.
  • Some processes on the browser may block the video.
  • If you are using a 3rd party extension on Chrome, this can be a cause.
  • Antivirus applications may cause the blocking of videos.

Part 2: How to Fix Video File Error Code 224003?

There are some workable solutions for this type of error for both Windows and Mac. Some of the best ways to fix error code 224003 on Windows and Mac are the following:

Fix 1: Update Copmputer's Browser

Updating the computer browser fixes all the bugs and glitches. In fact, browsers' main reason for updating is to fix bugs and other problems that users face.

How to Update Google Chrome:

Step 1: Open your browser - Chrome, then click on the three dots in the right top corner.

Step 2: Click on help and then go to About Google Chrome.

Step 3: There will be a Google Chrome option. If not, then just click on the relaunch button.

update google chrome

How to Update Firefox:

Step 1: Open Firefox and click on the main menu. Then go to Help > About Firefox.

Step 2: If there are any updates available, they will be downloaded automatically. When the download is complete, click on restart firefox.

update firefox

How to Update Safari:

Step 1: Click on the apple icon on the top menu and select system preference, in the system preferences, select software update.

update safari

If there is an update, just install it by clicking on it. It will be updated along with the macOS update.

Fix 2: Remove Cache, Cookies & Browser History

Another solution to Error Code 224003 Fix is removing the cache cookies and browser history. Sometimes the browser catches some bugs with the cache and another browser history, which causes the Error Code 224003. To fix Error Code 224003 here is how to remove cache cookies and browser history.

In Chrome:

Step 1: Open Chrome settings, then open the advanced settings and then open privacy and security.

Step 2: You will find browsing data. Just click on clear browsing data.

remove chrome browser history

If you want to select the timeline to delete the data, just select the timeline to delete from 2 hours to all time. After that check the browsing history cookie cache and clear it.

In Firefox:

Step 1: Open Firefox and then the firefox menu from the top right corner of the browser.

Step 2: Select settings and then Privacy and security, there you will find clear data, including cookies and site data.

Step 3: Check the cookie and cache option and click the clear button. Then click on history and clear the history button.

remove firefox browser history

In Safari:

Step 1: Go to Safari settings > History, then check the box to clear all history.

Step 2: Click "clear history." It will delete cache history and other cookies as well.

remove safari browser history

Fix 3: Delete Plug-in, Add-ones & Extensions on Browser

Nowadays, many of us use extensions on our browsers. The same extension sometimes restricts those videos to Error Code 224003. Removing those extensions can solve the problem as well.

Here's how you can remove extensions from Chrome.

Step 1: Launch Chrome and click on the top right three dots, then open customize and control Google Chrome.

Step 2: Afterward, open more tools > Extensions, then remove those extensions that you don't use.

remove chrome extension

How to Remove Extensions from Firefox:

Step 1: In Firefox, click on the menu icon and then click on the add-ons and themes.

Step 2: Then click on the extension on the left side.

Step 3: To enable the extensions, turn off the blue button on every extension.

remove firefox extension

How to Remove Extensions in Safari:

Step 1: Navigate the web using Safari on your Mac or MacBook. Go to preferences and then to extensions.

Step 2: Click on the extensions and select uninstall.

remove safari extension

After following these steps, play any video and check whether it is working or not.

Fix 4: Reset the Browser Settings

Now there is another way to fix error code 224003 by resetting browser settings to default. This is how you do it.

On Chrome:

Step 1: Click on the three dots in Chrome. Open up settings, then click to advance.

Step 2: On the Windows PC, there will be clean up and reset. Just click reset. Or open Chrome settings on your Mac or MacBook, then click on restore settings to restore them to their original defaults.

On Firefox:

Step 1: Open Firefox Manu, which is indicated by three horizontal lines.

Step 2: Click on Help and then Troubleshooting information. Afterward, click on refresh.

Step 3: In the confirmation box, click on the refresh button again, then click finish.

In Safari:

Clear the caches of cookies and history in Safari and reset it to default settings.

Fix 5: Turn Off Browser Hardware Acceleration

There is a hardware acceleration option in every browser to improve the browsing experience. It distributes the intensive tasks on the PC GPU. although hardware acceleration also prevents the videos from streaming. Disabling it might work and can fix the error code 224003.

How to disable hardware acceleration in Chrome

Step 1: Open up Google Chrome, click on the three dots to open up the settings, then click on Advance.

Step 2: Click on the system and then On the right-hand side, turn on the toggle "Use hardware acceleration when available." Then restart Chrome.

turn off chrome hardware acceleration

How to disable hardware acceleration in Firefox:

Step 1: Open firefox Click on the menu item, then click on settings.

Step 2: Go to General, then scroll down to Performance. Uncheck the recommended hardware performance settings.

Step 3: Uncheck "use hardware acceleration." and then restart Firefox.

turn off firefox hardware acceleration
Tips: You don't need to disable hardware acceleration in Safari because Apple Safari does not use hardware acceleration.

Fix 6: Disable Firewall on the Computer

Most of us use firewalls and antivirus to protect ourselves from bugs and malware. You can disable the firewall through the update and security option in the settings of your browser for a while. Afterward, run the video to see if it is working or not.

Fix 7: Use Another Browser to Play Video

Well, if you have tried all the ways to fix error code 224003 and it won't work, then try a different browser. There are many recommended browsers to use. Like, if you are using Firefox, you can change it to Google Chrome. Likewise, on a Mac too. Changing the browser will definitely solve the issue.

Fix 8: Check your network

Sometimes the current network you are using causes the problem. It happens many times to users when the internet doesn't work completely. It's like it loads the pictures but doesn't load the video. If it works on the other connection, the issue is with your network. Rebooting your internet device might solve the problem as well.

Fix 9: Turn OFF iPhone Private Address

There is a private option on the Apple iPhone. They have added it for security concerns. Sometimes it doesn't allow the network to stream a video. So I disabled it for a while to check whether the video is working or not. This is how you can disable the private option on an iPhone.

Step 1: Go to iPhone Settings and select WiFi.

Step 2: Now select the connected wifi and scroll down, then disable the private option.

turn off iPhone private adddress

Now restart the iPhone and then check if the error code is fixed or not.

Bonus Tip: How to Recover Corrupted/Damaged Video on Windows & Mac?

If above method doesn't fix the video can't play error 224003, then you video might be corrupted or damaged, then you will need to fix the corrupted/damaged video first. To fixing damaged/corrupted videos, we recommend you use Tenorshare 4DDiG data recovery software, which enables lost data and videos recovery from Windows PCs and mac-based devices

Video guide on how to repair corrupted/damaged videos:

Here are some Features of 4DDiG:

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  • 4DDiG supports data recovery from videos, documents, music, photos, and so on
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  • 4DDiG support data recovery from both internal & external devices, including USB, SD Card, external hard drives, PC, and so on
  • 4DDiG supports both Windows and Mac

The guide below will provide simple steps for recovering corrupted/damaged videos:

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  1. Install Tenorshare 4DDiG on your computer. After launching it, you will be presented with some options. Then select the local disc and the exact location of where you have store your problematic videos. Or you can also choose "Video Repair" on the left side bar.
  2. 4ddig interface
  3. Then 4DDiG will analyzes your choosen disk, or if you choose "Video Repair", just add the problematic videos you want to recover on it. Then wait for the scanning process done.
  4. confirm usb drive to create bootable drive
  5. After scanning, the targeted videos will appear. You can then preview or recover them from a safe location. You can choose another location to save them in. Moreover, do not use the existing location where you have store your problematic videos.
  6. confirm usb drive to create bootable drive

This is how you can recover your videos using Tenorshare 4DDiG.

Part 4: How to Avoid Video File Can't Play Error Code 224003?

If you have fixed the error code 224003 and don't want to encounter it again in the future, then these are some useful tips you can follow:

  • Do not infringe on the deep settings of your browser.
  • I only prefer authentic and secure websites. Sometimes an irregular website is a big taboo to a browser's performance.
  • Keep updating your browsers.
  • If your browser is overloaded, then restart it. Don't linger around for it to start working again.

Final View Points

The error code 224003 fix is very easy. The above are the best solutions for it. Almost everyone works. If someone doesn't work, then follow the other ones. Moreover, if you have lost or deleted or have corrupted/damaged videos on your computer, you can recover them through Tenorshare 4DDiG data recovery software. This is the most recommended software for it.

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4DDiG is your second to none choice to repair any damaged or corrupted photos. It repair corrupted or not playing videos on Windows and Mac.

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