How to Fix 0xc00d36e5 Error in Windows When Playing Videos?

Encountering the 0xc00d36e5 error: item is unplayable please reacquire the content. Bring an end to video playback problems with 4DDiG Video Repair!

5 mins read

Updated on 2024-05-28 16:46:08 to Video Error

Having trouble watching your favorite video on Windows due to the dreaded 0xc00d36e5 error message? It's quite exasperating! This pesky error often pops up when using Windows Media Player, rendering your video unplayable. It is quite a common problem when you download any video form online and try to play it on your window player. But fear not! There are a few tricks that you can utilize to solve the problem.

In this guide, we'll make things easy to understand and provide step-by-step solutions to fix the 0xc00d36e5 error. Enjoy uninterrupted video playback on Windows without the annoyance. Get ready to enjoy your content solving the "0xc00d36e5 can't play" issue.

0xc00d36e5 item is unplayable

Part 1: Overview of 0xc00d36e5 Error

What Does the Code 0xc00d36e5 Mean?

The code 0xc00d36e5 refers to a common and frustrating error that occurs when trying to play video files, particularly in Windows Media Player. When faced with this error, users are unable to enjoy their desired content, leading to a sense of disappointment and annoyance. This error typically arises due to various reasons, which need to be identified in order to implement effective solutions.

What Cause the 0xc00d36e5 Error Code?

Before diving into the fixes, it is crucial to understand the potential reasons behind the 0xc00d36e5 error:

  • You are trying to play an incomplete video file.
  • Corrupt video file.
  • Corrupt storage drive (e.g., USB).
  • The video file is not compatible with the media player.
  • Software conflicts, such as antivirus or other applications.
  • Corrupt or improperly configured system files.

Part 2: How to Fix 0xc00d36e5 Error Code?

Method 1. Change the USB Stick or Memory Stick

If you encounter the 0xc00d36e5 error while playing a file from your USB drive on Windows Media Player, consider trying a simple yet effective solution. Swap the USB or memory stick with another one and attempt to play the same file. One Reddit user reported that this method successfully resolved the 0xc00d36e5 error, making it worth a shot. Give it a try and see if it fixes the issue for you too!

Method 2. Play the Video in VLC Media Player

VLC is not just a powerful media player but also has the capability to fix small corruption issues in the videos files. You can try to play the video in VLC media player to see whether it fixes the issue. Here’s how:

  • Download VLC Media Player from its official site and install it on your Windows PC.
  • Launch VLC Player and navigate to "Tools" > "Preference" > "Input & Codecs."

    Launch the VlC player and go to preference option and solve the 0xc00d36e5 Error
  • Under "Damaged or incomplete AVI file," choose "Always Fix."
  • Click "Save" to apply the changes.

    Launch the VlC player and go to preference and then select always fix option to solve the 0xc00d36e5 Error

Play the video file in VLC Media Player to check if the error (0xc00d36e5) is resolved. Now, your video should play without any issues in the VLC Media Player.

Method 3. Repair Corrupted Video with 4DDiG Video Repair

If you're encountering 0xc00d36e5 item is unplayable issue, playback glitches, or corrupted video files on your computer. 4DDiG Video Repair is the ultimate remedy to fix these problems effortlessly. It is user-friendly software equipped with a plethora of features, making it effortless to repair your damaged or corrupted video files.

With its intuitive interface, you can easily navigate through the process of video repair and restoration. Simply follow the step-by-step instructions provided by the software, and it will work its magic to fix it.


Secure Download


Secure Download

  • Launch 4DDiG File Repair on your PC and select the "Video Repair" tab from the left side of the main interface. Choose "Fix Video Errors" and click the "Start" button to begin.

    Launch 4DDiG File Repair on your Windows PC to solve 0xc00d36e5 Error
  • Click "Add Videos to Start Repair" and pick one or multiple corrupted video files from your computer. Press "Open" to add them to the repair queue.

    Click Add Videos to Start Repair and pick one or multiple corrupted video files from your computer to solve 0xc00d36e5 Error
  • Click the "Start Repair" button after adding the damaged videos to begin the repair process.

    Click the Start Repair button after adding the damaged videos to solve 0xc00d36e5 Error
  • Once done, click "View Results" to preview the repaired videos. If you're satisfied with the repaired videos, click the "Export" button for individual files or "Export All" to save all of them to your computer at once.

    Finish the video repair process to solve 0xc00d36e5 Error

Are you looking for the most viable solution for item is unplayable 0xc00d36e5 issue? With these simple steps, 4DDiG File Repair ensures a seamless video repair experience, getting your videos back to smooth playback condition with ease.

Method 4. Convert the Video Format

Windows Media Player's restricted file format support can be frustrating when attempting to play certain videos. The solution lies in converting your video to a compatible format. Numerous reliable online video converters are available for this purpose. For example, you can use VEED’ s online video converter to convert your video to a compatible format to see whether it fixes 0xc00d36e5 error.

Method 5. Install Codec Packs

Codecs play a vital role in enabling media file playback. When media files are created, they often utilize custom Codecs. To successfully play such files, you must have the same Codec installed on your PC. If you possess the Codec, you can simply install it.

  • Search online Media player Codec

    Search online for media player Codec to solve 0xc00d36e5 Error
  • Download the Codec file from a suitable website, and install it to your computer.

    Install media player Codec to solve 0xc00d36e5 Error

You may need to download the particular Codec if the media player shows the item is unplayable please reacquire the content. With the right Codec in place, you can effortlessly enjoy your media files without any complications.

Method 6. Run SFC Scan and DISM Command

If you encounter issues with video playback on your Windows computer, running the SFC (System File Checker) scan and the DISM (Deployment Image Servicing and Management) command can help identify and resolve potential file corruption problems. These straightforward and essential steps will enable you to determine whether the error is related to video file corruption or not.

Run SFC scan:

  • Open CMD as Administrator
  • Type: sfc /scan now
  • Restart your computer

If the problem persists, run DISM:

  • Press Windows + X
  • Select Command Prompt (Admin)
  • Type: DISM /Online /Cleanup-Image /RestoreHealth
  • Press Enter (takes ~10 minutes)
  • Restart your PC and rerun SFC scan.

Method 7. Reboot Your Windows Computer in Safe Mode

If you're experiencing 0xc00d36e5 item is unplayable on Windows 10, they might be caused by third-party applications or advanced settings. Fortunately, you can easily resolve this by restarting your system in Safe Mode. Here's how:

  • Restart your computer.
  • Continuously press the F8 key during the reboot process.
  • Advanced Boot Options will appear on your screen.

    open computer in save mode to solve 0xc00d36e5 Error
  • Select Safe Mode to boot your system in this mode.
  • After booting into Safe Mode, try playing your videos again.

The specific key for accessing advanced boot options may vary depending on your computer's brand and model.


Hope you have a clear understanding of how to solve the 0xc00d36e5 can't play issue, you can follow these simple methods to resolve the problem. However, if you are seeking a long-term solution for video-related issues, consider trying 4DDiG Video Repair. This powerful tool can efficiently repair any video file and ensure smooth playback on your preferred media player. Embrace the convenience and effectiveness of 4DDiG Video Repair to enjoy uninterrupted video viewing experiences hassle-free.

William Bollson (senior editor)

William Bollson, the editor-in-chief of 4DDiG, devotes to providing the best solutions for Windows and Mac related issues, including data recovery, repair, error fixes.

(Click to rate this post)

You rated 4.5 ( participated)