Videos Not Playing on iPhone: Why & 9 Fixes

5 mins read

Updated on 2024-11-27 10:36:59 to Video Tips

Many iPhone users experience issues with videos not playing on iPhone , which can be frustrating, especially when it happens unexpectedly. Whether the videos on iPhone not playing from the camera roll, embedded content, or streaming services like YouTube, each scenario has unique causes and solutions. These issues commonly affect recent models like iPhone 13, iPhone 15, and software versions like iOS 17 and iOS 18.

If you're wondering the reasons behind the error and workarounds, this guide will help you understand the underlying reasons and provide actionable steps to fix the problem. Whether it’s old videos refusing to play, or background video playback issues, you’ll find tailored solutions to address each situation.

Part 1. Why Are My Videos Not Playing on My iPhone?

Understanding why videos on iPhone not playing can stem from a range of issues, such as network errors, storage limitations, software bugs, or file corruption. Below, we break down the most common cases with explanations to help identify the cause of the problem.

📌 Case 1: Why Are Videos on YouTube Not Playing on iPhone

When videos on YouTube not playing on iPhone, network issues or app glitches are often to blame. This can be particularly common on iPhones using iOS 17 or iOS 18, where updates or network restrictions may prevent smooth playback.

Possible Causes

  • Network issues: Unstable WiFi or restricted networks can block video playback.
  • App glitches: Sometimes, outdated versions of the YouTube app or temporary cache issues can cause the app to malfunction.
  • Device restrictions: Certain network or parental control settings may limit YouTube access.

Solution Preview

Try switching from WiFi to cellular data or updating the YouTube app to the latest version to resolve network and app glitches. Or, you can check this guide: How to Fix YouTube Downloaded Videos Not Playing .

📌 Case 2: Why Are My Old Videos Not Playing on iPhone

If old videos not playing on iPhone, it may be due to file corruption, storage issues, or software updates. This is a common problem for users who have migrated data from an older device or have files that were transferred from other devices.

Possible Causes

  • File corruption: Over time, files can become corrupted, especially if they’ve been transferred multiple times.
  • Format compatibility: Some older video formats may not be compatible with newer iOS versions.
  • Storage issues: Low storage can sometimes cause issues with accessing or playing older files.

Solution Preview

Consider using a video repair tool like 4DDiG Video Repair to repair corrupted files, or convert older videos to a format compatible with iOS.

📌 Case 3: Why Are Videos Not Playing on My iPhone Camera Roll

If videos not playing on iPhone camera roll, there may be issues with the Photos app, file compatibility, or device settings like Low Power Mode. This issue can be particularly frustrating, as it involves videos taken directly on your iPhone.

Possible Causes

  • Low Power Mode: Low Power Mode reduces device performance to save battery, sometimes affecting video playback.
  • File corruption: Videos saved in the Photos app may have been partially downloaded or corrupted, causing playback issues.
  • Storage issues: Low storage space can impact the ability to play high-resolution videos in the camera roll.

Solution Preview

Try disabling Low Power Mode and ensuring that sufficient storage space is available for smooth playback.

📌 Case 4: Why Are Videos in Photos Not Playing on iPhone

If videos in Photos not playing on iPhone, it’s often a compatibility or app setting issue. This can impact videos imported from other devices or those saved from the internet.

Possible Causes

  • File format incompatibility: iPhones may not support all video formats, especially if the file originated from an Android device or computer.
  • App permissions: Occasionally, permissions in the Photos app need adjusting to allow playback of specific file types.

Solution Preview

Convert unsupported files to a compatible format (e.g., MP4) or check Photos permissions to allow playback.

Part 2. How to Fix Videos Not Playing on iPhone [9 Workarounds]

Now, dive into the following step-by-step instructions to solve the annoying videos cannot play issue.

Solution 1: Turn Off WiFi and Use Mobile Data

When troubleshooting why videos not playing on iPhone, switching from WiFi to mobile data can help identify if the issue is network-related.

  • Open Settings on your iPhone.

  • Tap WiFi, and toggle it off.

  • Go back to Settings, select Cellular.

  • Enable Cellular Data for the app where videos are not playing, like YouTube.

  • Try playing the video to see if it resolves the issue.

    enable cellular to fix youtube videos not playing on iphone

Solution 2: Check Video Format Compatibility

Not all video formats are compatible with iPhone, which can lead to videos not playing on iPhone.

  • Confirm the file format by checking in the Photos app or Files app.

  • If it’s an unsupported format (like MKV or certain AVI ), use a third-party converter or re-save the file in a format compatible with iPhone, such as MP4.

  • Alternatively, you can use 4DDiG Video Repair to reformat and repair video files, ensuring compatibility.

Solution 3: Free Up iPhone Storage Space

When storage is low, it can prevent videos on iPhone not playing due to insufficient resources for playback.

  • Open Settings and go to “General” > “iPhone Storage”.

  • Check the amount of free space available. Delete unnecessary apps, photos, or other files to create at least 1–2 GB of free space.

  • Restart the iPhone and try playing the video again.

    clear youtube app cache to fix videos not playing iphone

Solution 4: Disable Low Power Mode

Low Power Mode can affect background processes, sometimes causing videos not playing on iPhone 13/15/ios17/ios18.

  • Go to “Settings” > “Battery”.

  • Toggle “Low Power Mode” off.

  • Return to the video and attempt to play it again.

    disable low power mode to fix videos on iphone not playing

Solution 5: Edit and Save Videos as New Clips

If videos in photos not playing on iPhone or why are videos not playing on my iPhone camera roll is an issue, re-saving can often help.

  • Open the video in Photos and tap Edit.

  • Make a minor change (e.g., trim a second) and save it as a new file.

  • Attempt to play the edited video to see if it works.

Solution 6: Force Quit and Reopen the Video App

When videos on iPhone not playing, restarting the app might fix it.

  • Swipe up from the bottom of the screen and hold to access the App Switcher.

  • Swipe the video app (e.g., Photos, YouTube) up and off the screen to close it.

  • Open the app again and try playing the video.

Solution 7: Clear Safari History and Website Data

For videos on YouTube not playing on iPhone or other embedded videos, clearing Safari’s data may help.

  • Open Settings, scroll down to “Safari”.

  • Tap “Clear History and Website Data”, then confirm.

  • Relaunch Safari and try accessing the video again.

    clear safari cache to fix videos on iphone not playing

Solution 8: Repair Corrupted Videos with 4DDiG Video Repair 🔥

Corrupted files can prevent playback, especially if videos on iPhone not playing even after troubleshooting. If the the problem persists still when you tried all above solutions, it is considered that your iPhone videos are damaged. What you need is an advanced video fie repair.

Recommend:

After testing, I fixed the damaged iPhone videos using 4DDiG Video Repair and play them on my phone successfully. It supports a wide range of video format, such as MP4, MKV, 3GP, HEVC, etc. Whether my videos are choppy, damaged, fuzzy, grainy, or distorted and no matter how they are corrupted, this software facilitate me to get them recovered.

FREE DOWNLOAD

Secure Download

FREE DOWNLOAD

Secure Download

How to Repair Corrupted Videos Using 4DDiG Video Repair

Before fixing, please transfer you iPhone videos to your computer in advance. Also, please click the above Download button to get this software installed on your computer.

  • Launch this tool, the choose “Corrupted File Repair” from the left sidebar and select “Video Repair” to proceed.

    4ddig video repair
  • On the new screen, tap the “Add Videos” button to upload your problematic videos that are not playing on iPhone to this gadget.

    add videos that not playing on iphone to 4ddig video repair
  • Once uploaded, click the “Repair All” button at the bottom-right corner to kick off the process.

    repair all videos that are not playing
  • When the 4DDiG Video Repair completes the fixing, press the right “Preview” tab to check the fixed videos and click “Save All” to store it.

    preview and save fixed videos

Solution 9: Update iOS

Updating iOS often resolves playback bugs causing videos not playing on iPhone.

  • Go to “Settings” > “General” > “Software Update”.

  • If an update is available, tap Download and Install.

  • Once updated, try playing the video again.

    download and install ios updates

Part 3. People Also Ask about Videos Will Not Play on iPhone

Q1: Why are my old videos not playing on iPhone?

Old videos may be corrupted or in an outdated format. Try 4DDiG Video Repair for a quick fix.

Q2: Why are videos not playing on my iPhone camera roll?

Check for available storage, ensure Low Power Mode is off, and verify file compatibility.

Q3: Why are videos in Photos not playing on iPhone?

Re-saving as a new clip or updating iOS can resolve this.

Q4: Why won't videos play on my iPhone messages?

Ensure network connectivity, and check if iMessage and MMS are enabled under Settings > Messages.

Conclusion

If you are suffering from the disturbing videos not playing on iPhone , troubleshooting steps like checking video formats, disabling Low Power Mode, and using 4DDiG Video Repair are effective solutions. This tool is particularly recommended for fixing corrupted videos, ensuring that all types of video files can be played smoothly on your iPhone.

FREE DOWNLOAD

Secure Download

FREE DOWNLOAD

Secure Download

William Bollson (senior editor)

William Bollson, the editor-in-chief of 4DDiG, devotes to providing the best solutions for Windows and Mac related issues, including data recovery, repair, error fixes.

(Click to rate this post)

You rated 4.5 ( participated)