8 Ways to Solve that Word Keeps Crashing on a Mac

authorPic William Bollson Updated on 2023-05-26 17:55:20 to Office Recovery

Microsoft word keeps crashing Mac is surely something common. Indeed, many Microsoft Word/Office users for Mac have been through such unforeseen accidents on the web. In this article, we will first momentarily take a gander at why does Word keep crashing. After that, we will center around what to do if Microsoft Word continues to crash. You will get a couple of tips on the most proficient method to prevent Office for Mac from closing again later on.

MS Word crashed on Mac

Part 1: Why Does Word Document Keep Crashing?

Microsoft Word/Office on Mac is bent to some specific errors. Here we have assembled the most common reasons that lead to Word keeps crashing Mac:

  • Word could crash if not downloaded or installed in the device appropriately. Installing a pirated version of it may cause the issue.
  • Incomplete authorizations are allowed to Microsoft Word for admittance to OS functionalities, in this way prompting crashes.
  • External defilement/contamination, for example, virus attack or system error, exists.
  • If MS Word crashes just when attempting to save the data, the explanation may be ROM/hard drive issues.
  • Memory error (typically RAM) might be the root cause.

Part 2: How to Fix Word Keeps Crashing on Mac?

Fortunately, if we follow the correct methodology, we can undoubtedly settle a large portion of these issues. You can fix Word keeps crashing Mac issues with these methods:

1. Check the Hard Drive Name

A defective hard drive name is perhaps the most widely recognized issue for Word to break down. Here is how you can check and rename the hard drive on Mac:

Step 1: Click on the Apple logo on the upper left corner of the display and open the Applications tab. Go to the utility area to open the Disk Utility window.

Step 2: Select your Mac hard drive from the left and view its name and different subtleties on the right.

Step 3: Ensure that the drive has a name and it should begin from a character. While it can have numbers, it ought not to have all numbers or any unique character.

Step 4: When the hard drive has been renamed, you can restart Mac and take a blow at getting to MS Word on it once more.

2. Clear the AutoRecovery Folder

Once in a while, the AutoRecovery folder may cause some conflict with the actual application, making it crash. You can clear it to fix MS Word crash.

AutoRecovery Folder

Step 1: First, you need to open Finder on your Mac, and from its menu, click on Go > Go to Folder.

Step 2: Paste "~/Library/Containers/com.microsoft.Word/Data/Library/Preferences/AutoRecovery/" on your Mac.

Step 3: As you click on "Go," the AutoRecovery folder on your Mac will be opened. From here, you can erase the auto-saved files with the goal that the folder would be cleared.

3. Reset the Word Preferences

Step 1: Initially, select the Word symbol on the work area and go to the Word > Preferences from the menu.

Step 2: Click on the "File Locations" under preferences.

Step 3: That will open the File Locations on the screen. Snap-on the "User layouts" and choose "Reset."

Step 4: You can reorder it to some other area or move it to the Trash also.

4. Save the Word Document to another Location

If the specific segment or area on the hard drive has been ruined, at that point, you should attempt to save your documents elsewhere.

Step 1: Rapidly, go to the File menu and click "Save As".

Step 2: Browse the area where you wish to save your Word record and give it the required name.

Step 3: Then again, you can likewise duplicate your MS Word document and save it to some other location.

5. Download and Install Word Updates

As expressed beforehand, one reason for Microsoft Word crashing on Mac could be an old variant of the application. The ideal approach to fix MS Word crashing on Mac is by refreshing it.

Install Word Updates

Step 1: Open the Word application on your Mac, and from its menu, go to Help > Check for Updates.

Step 2: From here, you can snap on the "Check for Updates" button once more.

Step 3: MS Word will connect with its server and inform. You can choose the update and click "Install."

6. Make another User Account on Mac

Although it may sound unusual, there could be some issues with your user account on Mac too. To stay away from this issue and fix Microsoft Word keeps crashing Mac, make another account.

Step 1: To begin things, go to the Apple symbol and visit System Preferences.

Step 2: Open "User and Groups" and click on the lock symbol at the base.

Step 3: You are required to enter your password if you want to continue. Thereafter, click on the "+" symbol to add another account.

Step 4: Enter all the details needed for the new record and click on the "Create User" option.

Step 5: If you need, you can make an alternate password for the new record and connect it with a similar iCloud account.

7. Boot Mac in Safe Mode

Here's the way you can boot your Mac in safe mode and fix MS Word crashes on Mac.

Step 1: Just turn on your Mac or restart it.

Step 2: When you would hear the startup sound (or see Apple's logo), press the Shift key.

Step 3: Please continue to hold it for a moment, and Mac would be restarted in safe mode.

Step 3: At the upper right corner of the screen, you can see "Safe Mode." Sign in to any account and open MS Word on it.

8. Run Disk Utility to Repair Crashed Word

Step 1: Search and open the "Disk Utility." Then again, from the main menu on Mac, click on Go > Utilities > Disk Utility window.

Step 2: From the left panel, you can choose the primary disk. In the majority of the cases, it is Macintosh HD. Presently, click on "First Aid" from its toolbar.

Step 3: Mac would begin fixing the disk. Once it completes, restart your Mac and check if Word keeps crashing Mac or not.

Part 3: How Do I Recover Crashed Word Documents on Mac?

When an application crashes on Mac, we often lose its data. Likewise, if MS Word has been crashed, you may lose your data. To get your lost data back, consider using Tenorshare Tenorshare 4DDIG Mac. Check this comprehensive guide and figure out how to recover lost or erased files on Mac.

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    Step 1:Select a Location

    Install and open 4DDiG-Mac and select an area like your hard drive to begin Mac data recovery. Then click "Scan" to search for every single lost file.

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    A chunk of time must pass to filter all erased files. After the scan result, you can tap on any document type to see more details.

    create bootable drive Step 3: Recover Mac Files

    Click the "Recover" button and select an area to save the scanned documents. We do not prescribe you to keep the recovered files back to the location where you lost them.

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Part 4: How to Prevent Word Files from Crashing?

  • Continuously refresh the MS Word application on your system.
  • Keep the continuous scanning of the firewall to keep the application protected from any malware attack.
  • Try not to plug off your Mac when MS Word is running in the background.
  • Make sure not to close any MS Word file in the middle or in a sudden way.
  • Download and install MS Word in the primary location on your Mac hard drive.
  • Try to install MS Word from a trustworthy source.

Frequently Asked Questions

1. Is there a way to recover Word documents not saved on Mac?

Yes, you can recover your unsaved Word files using Tenorshare 4DDiG Data Recovery for Mac. It is an expert software in solving recovery issues with a high success rate.

2. How to fix Microsoft Word not responding?

Approach 1: Press Esc twice. This activity infrequently works; however, give it a chance.

Approach 2: Press the Ctrl, Alt, and Delete keys all the while, and in case you're fortunate, the Task Manager shows up with the message that it discovered an inactive application.

3. How do you save a Word document that freezes?

  • Click the File tab > Help > Options and Click Save.
  • Ensure the "Save AutoRecover information every x minutes" is ticked. Also ensure that "Keep the last autosaved version if I close without saving" is also ticked.


A more significant number of clients than anticipated have complained about Microsoft Word keeps crashing Mac. This post attempts to explain why such an accident occurs and contains each fix for the issue. Concerning recovering the lost Word files after, 4DDIG Mac Data Recovery is the ideal decision. Restoring all erased/lost files simply, Tenorshare is a one-stop answer for the issue.

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