If you are getting the “there was a problem resetting your PC” error while resetting your Windows, there are many reasons why this error could appear. You may wish to reset your PC to get rid of malware or want a new Windows setup. Or perhaps you may simply want to remove everything because you are selling your PC. In any scenario, a PC resetting error is annoying and is too stubborn to go on its own without trying some solution. Read our quick fixes below that can get rid of this pesky problem.

there was a problem resetting your PC
  1. Part 1: What Cause There Was A Problem Resetting Your PC?
  2. Part 2: Fixes for Resetting This PC There Was A Problem Resetting Your PC
  3. Bonus Tip: How to Recover from Windows 11/10/8/7?HOT
  4. FAQs:

Part 1: What Causes the “There Was a Problem Resetting Your PC” Error?

If you are getting “there was a problem resetting your PC error” on Windows 10, there could be many reasons behind this issue, depending on the situation. But in all cases, this error makes it impossible to reset or boot your PC. There are many variations to this resetting error. These include:

  • It could appear when you are trying to refresh Windows.
  • When you are trying to reset your PC but are unable to do so.
  • When a problem occurs during the PC resetting process.

Part 2: Fixes for “Resetting This PC There Was A Problem Resetting Your PC”

Here’s how to fix “there was a problem resetting your PC” issue:

Fix 1: Run the SFC Scan

The most probable cause behind the “there was a problem resetting your PC windows 10” error is a corrupt file system. If the primary files in your Windows 10 OS are damaged or deleted, they are the main reason behind your PC resetting issue. The in-built System File Checker (SFC) can be a handy tool for repairing these files. Follow the instructions below to eliminate the PC resetting issue:

Step 1: Find “Command Prompt.” Run it as Administrator.

run command prompt as administrator

Step 2: Type the command “sfc /scannow.” Hit Enter.

Step 3: Wait while the scan is completed. It will repair any file errors detected during the scan.

Now shut down and start your PC. Try resetting it again. If the above method doesn’t work, proceed with Fix 2.

Fix 2: Run System Restore Point Setup

You can roll back your PC to an earlier point in time if you have a System Restore Point. System Restore Points are created when you install new apps and drivers. Or you can also create points manually in the system. But remember, all your driver and apps will be removed that you installed after creating the restore point. Moreover, this fix will only work before the “there was a problem resetting your PC, no changes were made Windows 10” error occurs. Here’s how to restore your system to resolve this error:

Step 1: Type “System Restore” In the search bar. From the options shown, select “Create a restore point.” Then open the “System Protection” in the “System Properties” window.

type system restore

Step 2: Choose “System Restore.” Hit “Next” and select a point you want your PC to return to. Press “Next” and follow the on-screen instructions.

choose system restore

Now check if you can now reset your PC. If you don’t have a System Restore Point, try next method.

Fix 3: Change System and Software Registry

Another way to fix the “Windows 10, there was a problem resetting your PC” error is by changing the name of the system and software registry. You’ll have to use Command Prompt to restore important files and the registry of your PC. Here’s what to do:

Step 1: Find “Command Prompt.” Run it as Administrator.

Step 2: Type the following commands. But remember to hit “Enter” after each command.

  • cd %windir%\system32\config
  • ren system system.001
  • ren software software.001

Step 3: Close the “Command Prompt” and restart your PC. Try resetting your PC again.

Fix 4: Disable Windows Recovery Environment

There is a well-known and effective method to resolve the “Windows 10, there was a problem resetting your PC, no changes were made” error. Disable the Windows Recovery Environment and then re-enable it. Here’s how you can do that:

Step 1: Find “Command Prompt.” Run it as Administrator.

Step 2: Type the “reagentc /disable” command. Hit “Enter.”

Step 3: Type the “reagentc /enable” command to re-enable. Hit “Enter.”

type reagentc-enable

Close the “Command Prompt” and restart your PC. Try resetting your PC again.

Fix 5: Run Windows Defender

Use the in-built Windows Defender tool to fix the “there was a problem resetting your PC. No changes were made” issue. Although its primary use is removing malware and viruses, it can also refresh your Windows. But make sure to create a backup for your personal data, as refreshing your Windows will delete it from the system drive. Once you’ve backed up your files, follow the steps below:

Step 1: Open the Settings application by pressing the “Windows and I” keys at the same time.

Step 2: Click “Update and Security.” From the left pane, choose “Windows Security.” It may show as “Windows Defender” in some Windows 10 versions.

click update and security

Step 3: Click “Open Windows Security.” It may show as “Open Windows Defender Security Center.” From the left pane, choose “Windows Security.” It may show as “Windows Defender” in some Windows 10 versions.

Open Windows Defender Security Center

Step 4: Move to the bottom to select the “Device Performance & health” option. Click the “Additional Information” under “Fresh Start.”

click the additional information

Step 5: Press “Get Started” and follow the on-screen instructions to refresh your Windows. Afterward, try resetting your PC again.

click on get started

Fix 6: Run Startup Repair on Your PC

Windows users can utilize Startup Repair, an integrated feature that can fix system errors and repair startup files. You can use this feature to resolve the “reset this PC there was a problem resetting your PC” issue. Follow the instructions below:

Step 1: Hold down the “Shift” key and press the “Power> Restart” button to restart your PC.

Step 2: A screen will appear displaying a “Troubleshoot” option. Click on it.

troubleshoot option

Step 3: This will redirect you to another screen. Choose “Advanced Options.” Next select “Startup Repair.”

Your system will start looking for fixes to repair the files. The system will restart once the repair process is finished. You should be able to reset your PC now.

Fix 7: Do A Fresh Windows Install

If none of the above methods is working to eliminate the “there was a problem resetting your PC, no changes were made” error, try reinstalling your Windows. Sometimes you’ll need a fresh installation. But avoid installing a pirated version of Windows, as it can make your system vulnerable to viruses or malware attacks. Instead, always go for genuine Windows.

Bonus Tip: How to Recover Windows 11/10/8/7?

If you’ve lost data due to resetting your PC, fixing the resetting issue, or simply don’t have a backup, don’t worry. Your valuable files are hidden but not permanently deleted, so you can easily recover them using a top-notch tool like Tenorshare 4DDiG data recovery software. No matter the version of Windows or the device you are using, it can recover data with high precision.

4DDiG is a reliable tool that offers the following:

  • Recovers data from all storage devices, including hard drives, SD cards, USBs, and digital cameras.
  • Retrieves 1000+ file formats, including audio, videos, documents, and images.
  • Restores all Windows files that are formatted, hidden, deleted, corrupted, or damaged.
  • Uses MD5 Message-Digest Algorithm to locate deeply hidden files and restore them to their original position.
  • Extracts files lost due to PC resetting, Windows system errors, malware attacks, or lost partitions.
  • It offers several preview modes to check file details.
  • Fast and secure scanning without risking the integrity of your data.
  • It supports all Windows versions including 7 and above.

Follow the instructions mentioned below to recover your Windows data:


For PC

Secure Download



Secure Download

  1. Open the 4DDiG tool, set a location for the drive where you lost your Windows files, and press “Start” to start the scanner.
  2. Select location to start data recovery
  3. The tool will examine the disk to look for Windows files to restore. You can pause the scan to preview the details of the files you wish to recover.
  4. scanning choosen location
  5. After discovering and recovering Windows files, press “Recover” to save them to a location where there is no risk of overwriting.
  6. preview and recover files


How Do I Force Factory Reset My PC?

To force factory resetting of your PC, you need to choose “Start > Settings, then select “Update & security > Recovery.”. Once the “Recovery” window opens, look for the “Reset this PC” option, and choose “Get Started” beneath it. You’ll be prompted to retain your files or remove everything. Choose the first option to factory reset without losing your essential files.

How Do I Fix A Failed Windows 10 Reset?

Try the methods mentioned earlier according to the situation to fix a failed Windows 10 reset. One of them may be able to fix the resetting issue.

Bottom Line

While resetting your PC, an issue like “There was a problem resetting your PC” may suddenly crop up. This error has many variations due to the different situations where it appears. To fix this issue, try our methods, as mentioned earlier, and one of them may work out for you. A PC resetting process or any error occurring during this process may cause data loss permanently, especially when you don’t have a backup. But a professional tool like Tenorshare 4DDiG data recovery software can restore your hidden, deleted, corrupted, or damaged data from all kinds of situations. It supports all Windows versions, including seven and above, and can retrieve more than 1000 file types in just three clicks.

4DDiG - Mac/Windows Data Recovery

Tenorshare 4DDiG Data Recovery

4DDiG is your second to none choice to recover all lost data on Windows/Mac computer from various loss scenarios like deletion, formatting, RAW, etc. with a higher success rate.

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