“I am trying to remain calm while typing this - but I have also been experiencing the “Critical Error – Your Start menu isn’t working. We’ll try to fix it the next time you sign in” message for the past FIVE days. I cannot operate, I cannot work, I am frustrated with you Microsoft Guys with all these stupid programs of yours that create chaos in our lives. Could you please tell me what is going to happen now?”

-Question from Microsoft

Windows 10 start menu and Cortana not working critical error typically happens when a portion of your files and settings have become corrupt. That is because you installed or uninstalled some faulty software leaving behind their cache and files. Many Windows users have reported such issues on different forums. One such case can be seen as:

fix critical error start menu
  1. Part 1: What Causes Critical Error Start Menu?
  2. Part 2: How to Fix Critical Error Your Start Menu Isn't Working?
  3. Part 3: How to Recover Lost Data from the Computer with Critical Error Start Menu? HOT

How To Fix Start Menu Critical Error Not Working Windows 10?

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Part 1: What Causes Critical Error Start Menu?

A critical error start menu happens while the OS ends a program because of internal issues. These errors can be set off by memory usage errors, damaged documents, and so on. If you switch off your PC while an update is running, your files might become corrupted. It must be kept in mind that these problems can affect other components.

Thus, if you are welcomed with this error, "critical error start menu and Cortana aren't working, we'll try to fix it the next time you sign in," and you only have a choice to sign out; don't shut down your PC.

Important: To restore corrupt files due to critical error start menu, just download Tenorshare 4DDiG data recovery tool.

Part 2: How to Fix Critical Error Your Start Menu Isn't Working?

Fix 1: Enter Safe Mode and Restart Computer

Step 1: Press Windows + L keys to log out when Window 10 opens.

Step 2: Keep holding the Shift button on your keyboard and click the Power button, and then "Restart."

Step 3: Your PC should now restart and show boot options. Go to Advanced options from the Troubleshoot menu and click Startup Settings.

Step 4: Tap the "Restart" button to restart your PC.

Step 5: When it restarts, press F5 to access the "Safe Mode."

Step 6: After entering the Safe Mode, the Windows 10 start menu and Cortana not working critical error will settle. All you need to do now is to restart your PC.

Fix 2: Create a New Administrator Account

Step 1: Click Start, then open Settings.

Step 2: Tap "Accounts" and go to Family and others.

Step 3: Then, at that point, add another person to this PC.

Step 4: Select both the options asking for sign-in information and Microsoft account.

Step 5: Set a username, create a strong password and its hint, and afterward click "Next" and "Finish."

Step 6: Log out by tapping the Power Icon > "Sign out."

Step 7: Sign in with your new account to repair the Windows 10 Start menu errors.

Fix 3: Temporary Hide Cortana from Taskbar

Step 1: In the taskbar, tap the Cortana symbol.

Step 2: In the upper-left corner of the app, select the three dots and open Settings.

Step 3: Select Keyboard shortcut and turn it off.

Step 4: Apply the settings by restarting the system.

Step 5: After rebooting, follow the above steps once more, but select Voice Activation and click on its permissions.

Step 6: Switch off Let Cortana answer to "Cortana."

Fix 4: Disable Internet Explorer

From the "Program and Features" in Control Panel, you can disable Internet Explorer in the following way:

Step 1: Click Start and go to "Applications" from the Settings menu.

Step 2: Tap Optional features and from a list of features, find Internet Explorer 11.

Step 3: Click on it, then, at that point, tap "Uninstall."

Step 4: Wait, and this process will show that a reboot is required.

Step 5: Restart your system for your Windows 10 critical error start menu fix.

Fix 5: Run a System File Check

Step 1: Open Command Prompt (Administrator) through the Power User menu or by clicking Window + X on your keyboard.

Step 2: When the window opens, type the "sfc/scannow" command to run SFC on your Windows PC.

Step 3: SFC or System File Checker will currently confirm the integrity of each OS file on your PC. That can take some time.

fix critical error start menu- run sfc

Fix 6: Update Windows System

Step 1: On your keyboard, press the Windows + R keys together.

Step 2: That will open the Run box where you have to type "ms-settings: in" and press the Enter key.

Step 3: In the Settings window, click "Update and Security" and afterward Check for available upgrades of Windows.

Step 4: If you have Windows 10 (1511), go to the "About" section from the "System" tab and explore "Version." Follow the wizard to install the latest version available on your system.

Fix 7: Reinstall the Third-party Anti-virus

If you have third-party antivirus software installed on your computer, uninstall it from Control Panel. After doing so, open the program files where the software is downloaded and reinstall it using the previous procedure. Doing so will refresh your system memory and delete any unnecessary and problematic startup windows. That will eventually exempt the critical error start menu isn't working.

Fix 8: Download the Start Menu Troubleshooter

Soon after Windows 10 came out, it was famous for having the critical error your start menu isn't working. Thus, Microsoft made an extraordinary Troubleshooter that you can, in any case, use as a backup tool.

This choice works best if you figure the error is due to missed updates. You should download the Troubleshooter and run it, adhering to the on-screen tips for Windows 10 start menu critical error fix.

Fix 9: Reinstall the Start Menu and Re-register Cortana

Step 1: Press the X + Windows keys to open "Windows PowerShell and type

Get-AppxPackageMicrosoft.Windows.ShellExperienceHost | Foreach {Add-AppxPackage - DisableDevelopmentMode - Register "$($_.InstallLocation) AppXManifest.xml"}

fix critical error your start menu isn't working- reinstall the start menu

Step 2: Press Enter

Step 3: When the process completes, type:

Get-AppxPackageMicrosoft.Windows.Cortana | Foreach {Add-AppxPackage - DisableDevelopmentMode - Register "$($_.InstallLocation) AppXManifest.xml"}

fix your start menu isn t working- reinstall the start menu

Step 4: Press Enter and restart your PC.

Fix 10: Restore System

Step 1: Press X + Windows keys simultaneously and go to "Settings" from that menu.

Step 2: Select "Recovery" after opening the "Update & Security" option.

Step 3: Go to the "Advanced Start-up" option and tap the "Restart now" below this option.

windows 10 start menu critical error fix- perform system restore

Step 4: It will restart Windows where you will see "Choose an Option."

Step 5: Go to the Advanced Options "Troubleshoot" option.

Step 6: Click on System Restore.

Fix 11: Reset the Computer

Step 1: Press the X and Windows keys simultaneously to open the menu.

Step 2: Pick "Settings" from that menu and go to "Update and Security.

Step 3: Then, at that point, pick "Recovery" on the left pane.

Step 4: You should see a Reset option on the right.

Step 5: Click the "Get Started" button and select "Keep my documents" to proceed.

windows 10 critical error start menu fix- reset pc

Step 6: Doing so will reset your PC to factory condition and hopefully will be an answer to Windows 10 critical error start menu fix.

Part 3: How to Recover Lost Data from the Computer with Critical Error Start Menu?

If your start menu isn't working and you have attempted the above fixes you might likely have lost your files. Resetting the computer would erase data on the system drive, which is not a good sign for many users.

Users should keep a backup of data. But if you have attempted the above fix and don't have a backup available, Tenorshare 4DDiG is a powerful data recovery tool that can recover any lost or deleted data under various scenarios. Tenorshare 4DDiG can recover any file type in a matter of seconds with just a few clicks. That's how you can recover your data using our professional tool:

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  2. Once installed, open Tenorshare 4DDiG, and on the home interface, select where you lost your files, and afterward, click Scan to proceed.

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  6. Once the files are found, you can preview and restore them to a safe location on your PC. It is not advised to save the files back to the folder where you lost them to avoid data overwriting.

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Hopefully, you have amended your Windows 10 Start menu errors. If you lost data during the process, we recommend you to get help from our professional data recovery tool, i.e., Tenorshare 4DDiG.

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