How to Register Tenorshare 4DDiG Product(s)

Part 1: How New Users Can Register an Account

Your Tenorshare 4DDiG ID is the email address you use to access 4DDiG products. It serves as your login for all Tenorshare 4DDiG products. If you are using a Tenorshare 4DDiG product for the first time, you need to create an account.

• Click the Registration icon in the upper-right corner of the program interface.
  
• Select "Create an account."

• Enter your email address and click "Send." Then copy the verification code sent to your email and paste it here.
• Next, set a password and click "Register." You're all set to start using 4DDiG!

Tips: If you want a faster and easier setup, simply choose "Sign in with Google." This allows you to create an account instantly using your existing Google credentials—no need to remember another password.

Part 2: How Registered Users Can Log In

#Case 1: If you've purchased the product and previously registered using your email address and registration code, you may see a pop-up window confirming a successful upgrade when you launch the software. In this case, you will be automatically logged in. Rest assured, your existing benefits will remain unchanged.

Notes: A confirmation email will also be sent to your email address automatically. It includes the login account used at checkout as well as the initial password. If you do not see the pop-up window, you can check this information in the email.

#Case 2: If you've just purchased a 4DDiG product and have not logged in yet, and received a confirmation email that only contains your email address, click the Registration Key icon in the upper-right corner of the interface, then log in with your account and click "Next step".

Next, follow the steps in Part 3. To successfully register 4DDiG, you need to set a password. Once completed, you can log in with your account and password.

#Case 3: If you've just purchased a 4DDiG product and have not logged in yet, and received a confirmation email that includes your email address and registration code, follow the steps in Part 3. Click "Forgot your password?" to set a new password before logging in.

#Case 4: When you see a pop-up saying "This account already exists," it means you've previously registered and received a confirmation email. This often happens if you've reinstalled the product. In this case, simply click "Log in" and sign in with your existing email and password. If you don't know the password, check steps in Part 3 to reset one.

No matter which case you encounter, once you're logged in, you can click the Avatar icon in the top-right corner to view your entitlement details.

Part 3: How to Reset Your Password

Whether you've forgotten your password or simply want to set a new password, you can follow the steps below to reset it using your email address. Please note that resetting your password will also update it across all 4DDiG products linked to the same login credentials.

Notes: The new password must be 8–100 characters long and include at least two of the following: numbers, letters, and special characters (e.g., @ $ ! % * # _ ~ ? & ^).

• If you are already logged in, click the avatar icon and select "Log Out" to sign out of your account. If you have not logged in yet, click the Registration Key icon in the upper-right corner and proceed to the next step.

• Enter your email and click "Next step" in the pop-up window.

• Click "Forgot your password?"

• Enter your email address and click "Send." You will receive a verification code via email.

• Enter the verification code and set your new password. (If you do not receive the code, please check your spam folder.) Then click "Reset Password." Once complete, you can log in using your new password.

Part 4: If You Used a Virtual Email Address During Purchase

If you used a virtual or temporary email address when purchasing your 4DDiG product, make sure you can still access that inbox. All details, including your 4DDiG ID and initial password, are sent to that address.

If you no longer have access, you may not be able to check your account information. In this case, please contact the support team for further assistance with transferring your benefits.