After you place an order successfully, you will receive an order confirmation email where enclose the activation information. You can follow the steps below to register 4DDiG to use full functions without limitation.

Step 1. Launch 4DDiG on Windows after installation.

Step 2. On the main interface, click the triple bar from the upper right corner which will bring up the expanded list.

Step 3. Tap on Account from the list and here comes register windows. Copy and paste your email and license code here and click Register to activate this program.

Note: It requires your computer to be connected to the Internet in order to activate the program successfully.

After you place an order successfully, you will receive an order confirmation email where enclose the registration information. You can follow the steps below to register 4DDiG on Mac to use full functions without limitation.

Step 1. Launch 4DDiG from Applications folder on Mac.

Step 2. There are two ways to bring up the register window. You can either choose Tenorshare 4DDiG from the top menu and then select Register from the drop-down options.

Instead, you can click the Register (key icon) button from the upper right corner.

Step 3. In the registration window, please enter the email and code you received to the matching box. After you enter the information, click the "Register" button to start verifying the validation.

Once the verification is successful, you can use this program without any limitation.

Generally, the code will be sent to your purchased mail inbox within 2 hours. Please check the email box including SPAM folder, and make sure the payment has processed successfully.

If everything is right at your side, it may be due to system glitch or internet problem. Please contact us and attach your order receipt. Our support staff will reply within 12 hours. Instead, you can try to retrieve the code online instantly.

Generally speaking, the registration code you received is correct, please check the following points and then register it again:

• You have downloaded the correct product, and the product is updated to the latest, you can go to the website to download the latest version at any time.
• The email address you entered is the email address you used when you purchased the product, not another personal email address.
• Both email and code are case sensitive, we recommend you copy and paste directly without any trailing blank.

According to the duration of the license that can be used, the license can be divided into a One-month License, One-year License and a Lifetime License.

1 Month and 1 Year License: 1 Month/Year License allows you to use this license for 30 days (1 year for 1 Year License) since activation. After that, the payment platform will send you an email 7 days (1 month for 1 Year License) in advance to warn that the order will be renewed automatically before it exprires. The e-mail will also provide instructions about how to stop the "Automatic Renewal Service".

You can also cancel the subscription by yourself. The steps are different on different platforms. Please click the link to learn specific steps to cancel subscription.

https://4ddig.tenorshare.com/support/how-to-cancel-subscription.html

Lifetime License: With Lifetime License, you can use the license and enjoy a free upgrade for a lifetime.

No, you cannot register 4DDiG products across systems. In other words, you cannot use the 4DDiG Windows registration code to register the Mac version of 4DDiG. vice versa.

The file is saved in two parts on the storage device: directory information (consisting of file name, timestamp and size information, etc.) and data content. If you cannot open a file with the original file name and folder structure, one of the possible reasons is that the directory information is corrupted. You can try Deep Scan to find the deeply buried files.

Any changes on the drive will change or damage the storage structure of the missing files. If you save the recovered files back to the same drive, the original data structure and data content will be destroyed or overwritten, which will result in permanent data loss. Therefore, you should prepare another disk to save the files.

4DDiG offers free download and free preview. Please download the trial version to scan your drive and check whether your lost/deleted files are found in the scan results. If not, it is not suggested to purchase.

This largely depends on the capacity of the hard drive and the performance of the computer. As a reference, in general, for a 1 TB hard drive that works normally, most drive recovery can be completed within 10 to 12 hours.

These files without the correct file name or folder structure must be found by Deep Scan, which is very reliable and useful when the directory information of the lost file has been damaged. If you cannot open the recovered files with the correct file name, or you cannot find them by file name or folder structure, please check each file with a random name to retrieve the lost data.

Follow the steps below to install 4DDIG on Windows.

Step 1. Download 4DDiG from the official website.

Step 2. Once the download is complete, you can find the installer file on the Downloads list of your browser.

Step 3. Click on the installer and click on "Install" button on the pop-up window to start installing 4DDiG. Before that, you can click "Install Setting" to cutomize the the installation path and language.

Step 4. Wait for the installation process to complete.

After installation is completed, you can click "Start" to start using this program on your Windows PC.

Here are the steps to install 4DDiG on Mac.

Step 1. Download 4DDiG on Mac, the download file ends in .dmg.

Step 2. After the download completes, click on the downloaded file. You will see a prompt window like below.

Step 3. Drag the Tenorshare 4DDiG.app to the Applications folder as the arrow points.

Step 4. In a few seconds, you have installed 4DDiG Mac successfully. You can go to the Applications folder to find the program and launch it to use on Mac.

When you are trying to install 4DDiG Windows or Mac, and the installation gets stuck, it is usually because of high CPU resource usage or network reasons. Please check the network to confirm that the network signal is strong, and at the same time, please close other running programs.

After the above checkups, please download and install 4DDiG again.

There are different ways to remove apps and programs in Windows 10.

Uninstall 4DDiG from the Start menu

• Click on the Start menu and look for the app or program in the list shown.
• Press and hold (or right-click) on the app, then select Uninstall.

Uninstall 4DDiG from the Settings page

• Select Start menu , then select Settings > Apps > Apps & features.
• Select the app you want to remove, and then select Uninstall.

Uninstall from the Control Panel

• In the search box on the taskbar, type Control Panel and select it from the results.
• Select Programs > Programs and Features.
• Press and hold (or right-click) on the program you want to remove and select Uninstall or Uninstall/Change. Then follow the directions on the screen.

To delete 4DDiG on Mac, you just need to locate the app in the Finder. Most apps are in your Applications folder, which you can open by clicking Applications in the sidebar of any Finder window. Or use Spotlight to find the app, then press and hold the Command (⌘) key while double-clicking the app in Spotlight.

Drag the app to the Trash, or select the app and choose File > Move to Trash. If you're asked for a user name and password, enter the name and password of an administrator account on your Mac. This is probably the name and password you use to log in to your Mac.

To delete the app, choose Finder > Empty Trash.