Frequently Asked Questions?

Is it Helpful?

Yes +1
No

Follow the steps below to install 4DDIG on Windows.

Step 1. Download 4DDiG from the official website.

Step 2. Once the download is complete, you can find the installer file on the Downloads list of your browser.

Step 3. Click on the installer and click on "Install" button on the pop-up window to start installing 4DDiG. Before that, you can click "Install Setting" to cutomize the the installation path and language.

4ddig installer

Step 4. Wait for the installation process to complete.

installing 4ddig

After installation is completed, you can click "Start" to start using this program on your Windows PC.

4ddig installation successfully

Here are the steps to install 4DDiG on Mac.

Step 1. Download 4DDiG on Mac, the download file ends in .dmg.

Step 2. After the download completes, click on the downloaded file. You will see a prompt window like below.

Step 3. Drag the Tenorshare 4DDiG.app to the Applications folder as the arrow points.

install 4ddig on Mac

Step 4. In a few seconds, you have installed 4DDiG Mac successfully. You can go to the Applications folder to find the program and launch it to use on Mac.

When you are trying to install 4DDiG Windows or Mac, and the installation gets stuck, it is usually because of high CPU resource usage or network reasons. Please check the network to confirm that the network signal is strong, and at the same time, please close other running programs.

After the above checkups, please download and install 4DDiG again.

There are different ways to remove apps and programs in Windows 10.

Uninstall 4DDiG from the Start menu

  • Click on the Start menu and look for the app or program in the list shown.
  • Press and hold (or right-click) on the app, then select Uninstall.

Uninstall 4DDiG from the Settings page

  • Select Start menu , then select Settings > Apps > Apps & features.
  • Select the app you want to remove, and then select Uninstall.

Uninstall from the Control Panel

  • In the search box on the taskbar, type Control Panel and select it from the results.
  • Select Programs > Programs and Features.
  • Press and hold (or right-click) on the program you want to remove and select Uninstall or Uninstall/Change. Then follow the directions on the screen.
uninstall 4ddig on windows

To delete 4DDiG on Mac, you just need to locate the app in the Finder. Most apps are in your Applications folder, which you can open by clicking Applications in the sidebar of any Finder window. Or use Spotlight to find the app, then press and hold the Command (⌘) key while double-clicking the app in Spotlight.

Drag the app to the Trash, or select the app and choose File > Move to Trash. If you're asked for a user name and password, enter the name and password of an administrator account on your Mac. This is probably the name and password you use to log in to your Mac.

To delete the app, choose Finder > Empty Trash.

Can't find your answer?

Don't worry. Simply contact our support team who are happy to help.

CONTACT US