How Do I Retrieve My Registration Code?

Input the order number or the e-mail used to place the order.


  1. If you purchase the products from our agency, you may not available to retrieve the code in that we don’t share customer information.
  2. If you purchase the product from App store, you just need to launch App store and go to Purchase tab to use it directly without a code.
  3. If you’ve placed an order successfully while it reminds “order does not exist” when you attempt to search, please keep patient to wait for 30-60 minutes until the order comes into effect in our database. If you don’t receive the code after 2 hours, please contact our support team for further assistance.

You can retrieve your registration code if you encounter the following situation:

  • Have not received your registration code after purchasing.
  • The code was lost due to a computer crash or change.
  • You need the new registration code after the product upgrade.